Humley Joins Atos Horizons SME Programme

Humley a UK-based technology innovator of conversational AI, has joined Horizons, a pioneering programme from Atos, a global leader in digital transformation, that brings together the best talent and solutions from the SME community.

Humley provide a platform for rapidly deploying conversational interfaces for a wide variety of industries and functions such as Sales and Services, HR, Finance, and IT with enterprise businesses. Enhancing employee, manager, and customer experiences, creating operational efficiency through the provision of 24/7 AI powered speech and text-based assistants.

Humley orchestrate best of breed AI technology, including Machine Learning and Natural Language Processing together with their own AI IP to deliver natural, flexible machine to human unscripted conversations to automate the repetitive and manual tasks involved with processing customer, supplier, and employee requests and communications. Delivering significant productivity and satisfaction improvements through enabling people to focus on higher value tasks and more rewarding tasks.

Humley’s Conversational AI Assistant is deployed in a wide variety of use cases and delivers automation efficiencies across processes such as Internal help desks, Customer Service support and departmental knowledge base searches. Humley’s platform supports employees, managers and customers by automating repetitive tasks and aiding them in finding the information they need – whether they want technical details of a product, help to search a database, query an order, updating an insurance claim, finding a research paper – or for internal functions such as booking business travel.

“There is a strong synergy between Atos and Humley because of our shared passion for delivering real world outcomes to customers through innovative technology deployment. This shared belief will enable us to be truly transformative for organisations.”

Adam Harrold, CEO, Humley

"I’ve been a long admirer of Humley’s outstanding conversational #AI solution and how intuitive their tools are to setup and deploy. The Humley studio enables an incredibly flexible approach to the development of cognitive assistants. It means our business technologists can work with customers to bring skills in-house or deploy “out-of-the-box” solutions that deliver outstanding customer experiences, fast.”

Sam WIlson, Head of Innovation, Business & Platform Solutions UK&I

Find out more about Humley’s Conversational AI solutions for enterprise. 

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