Humley a UK based Conversational AI software company and Tquila Automation; a leading UiPath consulting partner, today announce their strategic partnership.
The partnership will combine Tquila’s expertise in process automation and RPA deployments with Humley’s innovative Conversational AI technology to deliver solutions that will extend the transformational benefits of automation for organisations.
The combination of RPA and Conversational AI is the next evolution of Intelligent automation and delivers significant efficiencies to end-to-end processes across business functions such as IT, HR, Sales, and customer support. The partnership leverages Humley’s best of breed AI and Tquila’s extensive experience of UiPath bots and Transformation projects to deliver solutions that unburden employees from manually intensive and repetitive tasks and enabled improved user experiences.
Humley’s rapid deployment and no code approach (including automated training and document ingestion, pre-built user experiences, and system integrations) and Tquila’s automation first methodology, means that organisations can easily access and implement automation solutions ensuring ROI is achieved. This approach on average means that customers can automate up to 80% of user questions and processes, significantly improving productivity and satisfaction, within weeks of deployment.
How Tquila and Humley’s ‘Hyper Automation’ Solution Works
Humley’s platform automates the processing of repetitive customer, employee, and supplier requests and communications in real-time, over multiple channels (web, voice, and mobile). Humley’s Assistant provides a prebuilt integration to UiPath bots in order to retrieve information for response enrichment, provide data for upload, updates into business systems, and can be used to trigger further automation activity such as travel bookings or approvals.
The Conversational Assistant can even be used by organisations to initiate and orchestrate RPA processes on-demand, 24/7, enabling users to interact and understand bots in a common language making them more accessible and increasing adoption and scalability across organisations.
To find out more or to start your digital transformation journey with Humley and Tquila Automation, get in touch today.