Humley & Leading RPA Provider Blue Prism Partner to Deliver Transformational Intelligent Automation Solutions

Humley, a UK-based innovative provider of Conversational AI Assistants for enterprise has today announced its induction to Blue Prism’s Technology Alliance Program (TAP).

The TAP program embodies Blue Prism’s commitment to its customers and organisations through providing innovative partner solutions which enable true digital transformation. The program includes several of the world’s leading technology vendors; creating a true enterprise-scale automation architecture with world class solutions for enterprise cloud, virtualization, AI, machine learning, OCR, process mining, advanced data analytics, and more.

The introduction of Humley’s solution to the program enables organisations to leverage the transformational benefits of Blue Prism’s digital workforce in combination with Conversational AI to achieve end-to-end process automation. Delivering significant efficiencies and improved customer, employee, and supplier experiences.

Humley provides a platform for rapidly deploying conversational interfaces for a wide variety of industries and functions such as sales and services, HR, finance, and IT with enterprise businesses. Enhancing user experiences and creating operational efficiency through the provision of 24/7 AI-powered speech and text-based assistants.

Humley orchestrates best-of-breed AI technology, including machine learning (ML) and natural language processing (NLP) together in combination with integrations to Blue Prism’s digital workers to automate the repetitive and manual tasks involved with processing customer, supplier, and employee requests and communications. Delivering significant productivity and satisfaction improvements through enabling people to focus on higher-value and more rewarding tasks.

An example of the powerful combination of Blue Prism’s digital workers and Humley’s Conversational AI Assistants can be found in the recent deployment of an employee onboarding assistant. The assistant generates significant efficiencies for HR teams and improves employee experiences through automating the process of capturing new starter information. Blue Prism and Humley’s solution eliminates the need for multiple paper forms, emails, and data entry – generating an average 30% time saving for HR teams, freeing them to not only focus more time on the people over processes but also to concentrate on more strategic tasks, improving compliance and employee satisfaction.

The assistant combines a pre-configured integration with Blue Prism’s digital workforce and pre-built employee onboarding experiences to guide and capture new starter information within a natural conversation. The solution is simple to use and quick to deploy, with no coding or technical knowledge required, and provides enterprises with easy access to ‘drag and drop’ AI for instant connection to the employee onboarding assistant – all while building a digital worker’s workflow within Blue Prism. This means organisations can start delivering an amazing employee experience and efficiencies to their processes within hours not weeks.

Find out more about the employee onboarding assistant by visiting: https://digitalexchange.blueprism.com/dx/entry/109597/solution/employee-onboarding-assistant-2

Humley’s partnership with Blue Prism supercharges the capabilities of intelligent automation through enabling organizations to connect back and front office processes. Utilising natural conversations with employees and customers to not just provide support and information, but also actionability through triggering RPA processes. The combination of the two technologies means that organizations can deliver even greater efficiencies and ensure project success by enabling users to interact with RPA in a language they understand. This increases user adoption throughout an organisation and enables automation and RPA projects to scale more effectively across a business and its processes."

Adam Harrold, CEO, Humley

Our partner collaborations produce industry leading solutions that enable organizations to drive better and more strategic digital transformation. We’re delighted to welcome Humley into our Technology Alliance Program. Being able to share innovative technologies like Humley’s conversational AI means our customers can create truly great automations while significantly reducing development time."

Lind Dotts, Chief Partner Officer, Blue Prism

About Humley​

Founded in 2017, Humley enables enterprises to generate operational efficiencies and improve user experiences through the provision of a 24/7 AI-powered Conversational Assistant. Humley’s platform is powerful and yet so easy to use that it can support a broad range of needs, from simpler, FAQ-type chatbots, to complex multi-function and multi-channel enterprise Conversational Assistants.

Humley partners with two of the big four global consultancies, delivering international gains to their customers across Europe and the United States. Humley serves customers across a broad range of industries including telecommunications, pharmaceuticals, retail, and financial services. www.humley.com

About Blue Prism

Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done.  At Blue Prism, we have users in over 170 countries in more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work. Blue Prism’s vision is to provide a digital workforce for every enterprise. To learn more visit www.blueprism.com and follow us on Twitter @blue_prism and on LinkedIn.

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