Webinar: How Intelligent Automation is Delivering True Omni-Channel Experiences for Customers & Contact Centres

Do you want to enable your contact centre teams to deliver better experiences and elevate your brand?

The value of delivering exceptional customer service is well known, with a recent HubSpot survey finding that 93% of respondents would be more likely to make repeat purchases with companies that offer excellent customer service. Yet, with the rise and necessity for Digital communications because of the pandemic, delivering the expected high levels of service has become more challenging for businesses.

Find out how Intelligent Automation is transforming customer and contact centre experiences in our latest webinar co-hosted by Blue Prism, RPAi, and Humley.

The webinar will explore the challenges faced by contact centres in delivering on-demand customer support. As well as how organisations can deploy technology to deliver improved experiences and reduce the pressure on internal teams.

During the session, we will also provide an exclusive demonstration of our ‘drag and drop’ Conversational AI and Digital Worker solutions available within Blue Prism’s Service Assist offering.

Timing

September 29, 2021

10 – 10:45AM EST

Speakers

Alisa DiStaso

Contact Centre Solutions Director,      Blue Prism

Terry Woods

CEO, RPAi

Adam Harrold

CEO & Founder, Humley

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