Humley is named ‘Conversational AI Platform of the Year’ in global awards
Global business and technology digital publication, Corporate LiveWire, has awarded Humley ‘Conversational AI Platform of the Year’ for 2022/23
The Corporate LiveWire Global Awards celebrate the success and achievements of leading professionals and organisations who have stood out for being results-driven, service focused and most importantly, taking an innovative approach to demonstrate exceptional business performance.
During the awards process, Corporate LiveWire invited over 90,000 businesses and corporate professionals, magazine contributors and our subscribers to nominate companies & individuals based on factors such as quality of service, innovation, experience, sustainability, and other areas.
Founded in 2017, Humley provides a platform for building and managing Conversational AI Assistants that enable organisations to transform how individuals interact with them, internally and externally. Humley’s solutions can be deployed across a broad range of industries and use cases including customer service, contact centres, HR, and IT, delivering enhanced experiences through improved resolution rates and efficiencies through increased contact deflection. The platform combines best-of-breed AI with a no-code approach to technology, utilising automatic document upload, pre-built conversational experiences, and integrations with the internal business system and RPA providers, enabling rapid deployment by subject matter experts.
Humley’s platform can be deployed 300% faster and more cost-effectively than the leading chatbot providers, and this means that customers can start delivering transformational benefits within days. Additionally, advanced machine learning and NLP in combination with integrations mean that Humley’s Assistants can understand the meaning and intent of employee and customer interactions to a far greater nuance and deliver meaningful responses and actionability in seconds.