Are Your Employees Ready to Return to the Office?

Conversational Assistants enable organisations to not only significantly improve employee experience but also their confidence in returning to the office, through providing them with an on-demand resource for information and guidance, improving awareness and overall safety. 

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Creating a Unified Hub for all your Employee Interactions & Processes

42% of employees surveyed by Humley stated that they weren’t sure of the best communication channel or the best person to speak with to find out the information that they needed resulting in delays and frustration. With a Conversational Assistant, these challenges can be overcome by providing employees with one point of contact for all their information and processes.

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Creating a Common Language with RPA & Conversational AI

RPA has seen a huge surge in adoption across a wide variety of industries, with many organisations already reaping the benefits from automating their business processes. However, the technical nature of RPA and Intelligent Automation means that these transformational projects have often been led by technology-focused roles from the Centre of Excellence (CoE) or IT Teams.

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How do HR Leaders balance employee and organisational needs?

HR departments are the gateway between employees, management teams, and boards. They play a fundamental role in communicating an organisation’s strategy to employees and providing feedback to management teams on experiences to guide future planning. HR teams, therefore, must walk the difficult tight rope of balancing both the strategic priorities of management and the everyday operational and wellbeing needs of their staff. This blog seeks to explore how technology can help HR professionals effectively balance these demands.

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2021 – The Year of HR

With such a fundamental shift in thinking towards an organisation’s relationship with its employees, HR will cement its position as the cornerstone for driving future success through championing the employee.

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Glossary of Terms for Conversational AI

Technology can be confusing at the best of times, with a myriad of terms and acronyms to get your head around. The below is a short guide giving some user-friendly insight into some of the most common terms used within the Conversational AI and Intelligent Automation industry.

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How to get started with Conversational AI

Conversational AI has been on the radar for many organisations over the last few years. With such demand, it is important for organisations to understand what exactly Conversational AI is and how to implement it to achieve transformative efficiencies and the outcomes desired.

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