Humley’s Recipes approach means that our Conversational Assistants are 300% faster to deploy and more user-friendly than other chatbot providers in the market. Resulting in customers being able to deploy transformative Conversational AI solutions within days not months.
Find out more about how IT Helpdesk Assistants can deliver efficiencies and improved end-user experiences
Humley, a UK-based provider of an innovative conversational AI platform, and Ciklum, a global digital solutions company, today announce their partnership that aims to deliver transformational intelligent automation for customers.
Are you a BambooHR user? Do you want to simplify your processes and improve employee access to information and administration tasks? Easily integrate Humley’s Conversational Assistant with your existing platform and provide employees with instant access to all the information and tasks they need, whenever and wherever they need it.
Over the last year, there has been a monumental shift in the view of the role of HR. HR teams have been at the heart of many initiatives to support employees and plan for a future driven by more flexible working. As such, HR departments have become the focus for Digital Transformation.
Below is a guide to help HR leaders get to grips with some of the most common technology available in the market and how they can be deployed to transform the lives of HR Teams and employees.
How Intelligent Automation is delivering true omni-channel experiences for customers & contact centres
Businesses need a solution that enables them to deliver a connected omnichannel experience to customers. Intelligent Automation could offer such a solution, combining Digital Workers (RPA) with other smart technologies such as Conversational AI Assistants, to deliver enhanced self-service through creating a unified hub for information and performing key tasks.
Humley, a UK-based Conversational AI software provider and VKY, an Intelligent Automation and RPA services provider, today announced their partnership to deliver innovative solutions to transform customer services and contact centre support for organisations.
Humley’s Conversational Assistants enable Shared Service teams to focus on the tasks that really matter, delivering strategic business value through automating repetitive and manually intensive tasks, giving employees instant access to all the information and processes they need in the channels they use.
Webinar: How Intelligent Automation is Delivering True Omni-Channel Experiences for Customers & Contact Centres
Find out how Intelligent Automation is transforming customer and contact centre experiences in our latest webinar co-hosted by Blue Prism, RPAi, and Humley.
With the recent strains of the pandemic, many businesses have turned to Intelligent Automation as a solution to enable them to deliver efficiencies and cost savings. Yet often, many business leaders struggle to turn an initial conversation about Intelligent Automation into actual value.
Below, is a brief guide on how leaders can convert initial engagement in the world of Intelligent Automation into tangible and sustainable transformation for their organisation.
With so many successes within back-office process automation, RPA has now turned its attention to more user lead experiences creating a major shift to front office automation.
How do organisations continue to support employees regardless of where they choose to work from? During the pandemic, many organisations quickly adapted to provide solutions for remote working, however many of these were quick fixes and came with many problems.
Recipients of the awards are handpicked by a panel of industry experts and recognise businesses who have proven themselves to be tech pioneers capable of providing solutions to meet a vast array of demands and have demonstrated an outstanding level of excellence within this vital and constantly evolving industry.
The addition of Humley’s HR Assistant to BambooHR’s marketplace enables organisations to access the transformation benefits of Conversational AI by providing a single point of contact for employee HR communications and processes.
Conversational Assistants can be deployed to a wide variety of communication channels from mobile and voice to social media platforms, meaning organisations can support their customers regardless of how they choose to interact with them.
A recent study by the analysts Forrester found that employees spend an average of four hours a week completing HR administration tasks. Find out how Digital HR Assistants can help to free up employees from this repetitive and low-value work and boost productivity and morale.
There is a solution to help reduce the pressure on contact centres by enabling customers to more effectively self-serve and manage their requests without the need for human support. Conversational AI is the next evolution of chatbots, providing enhanced capabilities through its utilisation of Machine Learning and Natural Language Understanding and in the case of Humley’s solution, actionability through integrations with RPA and internal business systems.
With a Conversational AI Assistant organisations can deliver significant efficiencies and improve data access by providing a unified point of contact for Finance and Procurement tasks and processes.
Conversational AI applications have become increasingly popular over the last few years, with better access to technologies such as machine learning and NLU improving their capabilities and delivering even greater benefits to organisations. But as with any new ‘AI’ technology, it is important to understand what the application really is to move beyond the hype.