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Best Practices for Promoting Conversational Assistants
Launching a new conversational assistant can be a challenging task for businesses. On the one hand, they want to provide their customers with the highest level of service, but on the other hand, they also want to achieve ROI by deflecting more contacts and improving process efficiencies. Therefore, businesses need to adopt some best practices to promote their conversational assistant and ensure its success.
Transform Your CX and Conversational AI Setup with Humley Think
Attention CX and AI professionals! Are you looking for a way to transform your customer experience with rapid deployment and enhanced user experiences? Look no further than Humley Think! Don’t miss out on this game-changing solution – read more now.
Agent Assistant on Blue Prism Digital Exchange
Agent Assistant, the latest conversational AI solution to be launched by Humley on Blue Prism’s Digital Exchange. This innovative tool empowers contact centre agents with on-demand information and actionability during live customer calls.
How will GPT Impact your Contact Centre?
Over the past month, many new GPT-infused tools have hit the market, indicating a growing interest in this cutting-edge technology. But what does this mean for your contact centre agents? Will they be replaced by robots anytime soon?
The challenge with building chatbots & how to solve it
Delivering amazing experiences to users with Conversational AI Assistants is dependent on the knowledge that powers them. The problem from many businesses is that creating these knowledge bases is time consuming and costly. Discover how businesses can overcome this challenge.
Introducing Think by Humley
Humley, a leader in conversational AI technology, has announced the launch of “Think,” a cutting-edge solution designed to overcome the challenges faced by organizations in building FAQs and knowledge bases for their conversational AI assistants.