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Northampton, Northamptonshire, 4th March 2021 – Humley, a leader in conversational AI, has launched an employee onboarding digital assistant in the Automation Anywhere Bot Store to support HR Teams and enable them to deliver improved employee experiences.
RPA has seen a huge surge in adoption across a wide variety of industries, with many organisations already reaping the benefits from automating their business processes. However, the technical nature of RPA and Intelligent Automation means that these transformational projects have often been led by technology-focused roles from the Centre of Excellence (CoE) or IT Teams.
A no-code approach to Conversational AI Assistant implementation means that organisations can alleviate the pressures on IT Teams through enabling Operational teams such as HR, Sales, and Customer Service to build and manage projects.
In these unprecedented times Conversational AI Assistants could offer insurers a solution to help them manage the increasing demands on their services.
HR departments are the gateway between employees, management teams, and boards. They play a fundamental role in communicating an organisation’s strategy to employees and providing feedback to management teams on experiences to guide future planning. HR teams, therefore, must walk the difficult tight rope of balancing both the strategic priorities of management and the everyday operational and wellbeing needs of their staff. This blog seeks to explore how technology can help HR professionals effectively balance these demands.