Latest News & Articles

News Categories

Best Practices for Promoting Conversational Assistants

Launching a new conversational assistant can be a challenging task for businesses. On the one hand, they want to provide their customers with the highest level of service, but on the other hand, they also want to achieve ROI by deflecting more contacts and improving process efficiencies. Therefore, businesses need to adopt some best practices to promote their conversational assistant and ensure its success.

Read More »

Agent Assistant on Blue Prism Digital Exchange

Agent Assistant, the latest conversational AI solution to be launched by Humley on Blue Prism’s Digital Exchange. This innovative tool empowers contact centre agents with on-demand information and actionability during live customer calls.

Read More »

How will GPT Impact your Contact Centre?

Over the past month, many new GPT-infused tools have hit the market, indicating a growing interest in this cutting-edge technology. But what does this mean for your contact centre agents? Will they be replaced by robots anytime soon?

Read More »

The challenge with building chatbots & how to solve it

Delivering amazing experiences to users with Conversational AI Assistants is dependent on the knowledge that powers them. The problem from many businesses is that creating these knowledge bases is time consuming and costly. Discover how businesses can overcome this challenge.

Read More »

Introducing Think by Humley

Humley, a leader in conversational AI technology, has announced the launch of “Think,” a cutting-edge solution designed to overcome the challenges faced by organizations in building FAQs and knowledge bases for their conversational AI assistants.

Read More »
Scroll to Top