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How do organisations continue to support employees regardless of where they choose to work from? During the pandemic, many organisations quickly adapted to provide solutions for remote working, however many of these were quick fixes and came with many problems.
Recipients of the awards are handpicked by a panel of industry experts and recognise businesses who have proven themselves to be tech pioneers capable of providing solutions to meet a vast array of demands and have demonstrated an outstanding level of excellence within this vital and constantly evolving industry.
The addition of Humley’s HR Assistant to BambooHR’s marketplace enables organisations to access the transformation benefits of Conversational AI by providing a single point of contact for employee HR communications and processes.
Conversational Assistants can be deployed to a wide variety of communication channels from mobile and voice to social media platforms, meaning organisations can support their customers regardless of how they choose to interact with them.
A recent study by the analysts Forrester found that employees spend an average of four hours a week completing HR administration tasks. Find out how Digital HR Assistants can help to free up employees from this repetitive and low-value work and boost productivity and morale.
There is a solution to help reduce the pressure on contact centres by enabling customers to more effectively self-serve and manage their requests without the need for human support. Conversational AI is the next evolution of chatbots, providing enhanced capabilities through its utilisation of Machine Learning and Natural Language Understanding and in the case of Humley’s solution, actionability through integrations with RPA and internal business systems.