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42% of employees surveyed by Humley stated that they weren’t sure of the best communication channel or the best person to speak with to find out the information that they needed resulting in delays and frustration. With a Conversational Assistant, these challenges can be overcome by providing employees with one point of contact for all their information and processes.
Industry 4.0 has revolutionised the manufacturing industry, with advanced tooling and machinery offering significant productivity gains. Conversational AI extends the benefits of technology advancement for manufacturers beyond the factory floor and into core business processes.
As businesses become more diverse the main question is how do you communicate with your employees and customers 24/7, from wherever they are in the world?
The way employees are communicating with their organisations is changing and Conversational AI Assistants are helping to facilitate this change and delivering improved experiences and satisfaction.
Northampton, Northamptonshire, 4th March 2021 – Humley, a leader in conversational AI, has launched an employee onboarding digital assistant in the Automation Anywhere Bot Store to support HR Teams and enable them to deliver improved employee experiences.
RPA has seen a huge surge in adoption across a wide variety of industries, with many organisations already reaping the benefits from automating their business processes. However, the technical nature of RPA and Intelligent Automation means that these transformational projects have often been led by technology-focused roles from the Centre of Excellence (CoE) or IT Teams.