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Humley – 2020 A Year Like No Other

2020 has been a year like no other – with unprecedented upheaval to our personal and professional lifes. At Humley we have been working hard to ensure that the solutions and services we deploy to customers supports them in these challenging times and as such there have been lots of exciting developments and integrations launched onto our platform.

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Scaling RPA with Conversational AI Assistants

Industry analysts Gartner predicts that the global Robotic Process Automation (RPA) market will grow to $1.89 billion by next year. This huge growth illustrates the vast appetite for automation within enterprises, however up until now many organisations have struggled to scale their RPA projects beyond POCs or individual use cases.

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Defining Conversational AI

The term Conversational AI is a fairly new one, with many new solutions, including Humley’s Digital Assistant, coming to the market in the last few years. But what exactly is Conversational AI and why is it so important for organisations?

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