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Trends for Chatbots & Conversational AI 2022 

The past 2 years have seen the increasing adoption of chatbots and Conversational AI technology, with more customers adopting digital communication channels as a result of the pandemic. The below highlights some of the biggest trends in the space for 2022 and beyond.

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Entering a New Era of Customer Service

CXP has partnered with leading technology vendors VKY Intelligent Automation and Humley to enable our clients to deliver customer service, faster & more efficiently with intelligent contact centre solutions

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