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The Importance of Actionability within Chatbots
Find out how actionability within Conversational AI platforms is advancing the world of chatbots and delivering enhanced customer and employee experiences.
Transforming Finance & Procurement with Conversational AI
With a Conversational AI Assistant organisations can deliver significant efficiencies and improve data access by providing a unified point of contact for Finance and Procurement tasks and processes.
What Is Conversational AI And Why Does It Matter?
Conversational AI applications have become increasingly popular over the last few years, with better access to technologies such as machine learning and NLU improving their capabilities and delivering even greater benefits to organisations. But as with any new ‘AI’ technology, it is important to understand what the application really is to move beyond the hype.
3 Key Areas Employees Need Support From HR
The challenges of last year and pandemic have meant employees are relying on HR Teams and managers more than ever to support and reassure them as they get to grips with the new world of work. The below are 3 key areas where employees typically require the most help from HR teams and how Conversational Assistants can support them.
How do customer service teams bridge the generational gap with Conversational AI?
The digital age is upon us. With the increasing popularity of digital communication channels, primarily driven by social media and the 24/7 service culture. But there remains the challenge for many businesses of how-to better support and engage with the generation that the digital revolution missed.
Reducing The Pressure On Healthcare Providers With Conversational AI
With Conversational AI Assistants healthcare providers can alleviate pressure on internal teams and medical staff and improve patient experiences. Through providing a unified point of contact, delivering significant efficiencies and time savings.