What Does The Ideal Customer Experience Look Like In 2022? 

The ideal customer experience hasn’t changed that much, in its essence the best experience is the one where the customer reaches their desired outcome with as little friction as possible (Hubspot). What has changed is, how customers reach that outcome and how organisations deliver it. 

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Transforming Shared Services with Conversational AI Assistants

Humley’s Conversational Assistants enable Shared Service teams to focus on the tasks that really matter, delivering strategic business value through automating repetitive and manually intensive tasks, giving employees instant access to all the information and processes they need in the channels they use.

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UPCOMING WEBINAR

Reimagining the IT ServiceDesk with Intelligent Automation

20 July 2022, 12:00 – 12:45 BST