Attention CX and AI professionals! Are you looking for a way to transform your customer experience with rapid deployment and enhanced user experiences? Look no further than Humley Think! Don’t miss out on this game-changing solution – read more now.
Whilst the benefits are clear, the change might not work for all industries and there are still concerns regarding increasing demands on services and how organisations would be able to meet these with fewer resources 5 days a week. So, the question for businesses is, how can they do more with less? Intelligent Automation could offer a solution, enabling businesses to run services and processes 24/7 with minimal human support.
For organisations who are just starting on their journey with Conversational AI Assistants, the below provides some useful insight into 5 key business functions where the technology can be deployed to deliver transformational benefits.
Hyper Automation is starting to become one of the key terms cited by both analysts and businesses alike. However, as with any new terminology, particularly within the automation space, there is still some confusion over what it is and why it is important.
Further to our recent partnership announcement with global digital solutions company, Ciklum, we sat down with Ciklum’s VP of Intelligent Automation & Conversational AI Specialist, Faisal Iftikhar & Caroline McMenamin, and Humley’s CEO Adam Harrold to discuss the future of intelligent automation, RPA, and Conversational AI.
L&W launches Humley-powered IdeaBot with their client FSB Technology to accelerate the automation programme and business engagement.
Humley’s Recipes approach means that our Conversational Assistants are 300% faster to deploy and more user-friendly than other chatbot providers in the market. Resulting in customers being able to deploy transformative Conversational AI solutions within days not months.
Find out more about how IT Helpdesk Assistants can deliver efficiencies and improved end-user experiences
Humley, a UK-based provider of an innovative conversational AI platform, and Ciklum, a global digital solutions company, today announce their partnership that aims to deliver transformational intelligent automation for customers.
Humley’s Conversational Assistants enable Shared Service teams to focus on the tasks that really matter, delivering strategic business value through automating repetitive and manually intensive tasks, giving employees instant access to all the information and processes they need in the channels they use.
With the recent strains of the pandemic, many businesses have turned to Intelligent Automation as a solution to enable them to deliver efficiencies and cost savings. Yet often, many business leaders struggle to turn an initial conversation about Intelligent Automation into actual value.
Below, is a brief guide on how leaders can convert initial engagement in the world of Intelligent Automation into tangible and sustainable transformation for their organisation.
Recipients of the awards are handpicked by a panel of industry experts and recognise businesses who have proven themselves to be tech pioneers capable of providing solutions to meet a vast array of demands and have demonstrated an outstanding level of excellence within this vital and constantly evolving industry.
With Conversational AI Assistants healthcare providers can alleviate pressure on internal teams and medical staff and improve patient experiences. Through providing a unified point of contact, delivering significant efficiencies and time savings.
With a Conversational AI Assistant there is no need for employees to directly interact with these business systems, enabling them to securely submit their time and attendance data in their preferred channel (voice, text, instant messenger) when they need and without the hassle.
Many organisations are already starting to reap the benefits of Conversational AI Assistants across their processes. However, as with any new technology, it is continually evolving to anticipate and better fulfil the needs of users. The below is a summary of the top 3 trends for Conversational AI in 2021.
Humley a UK-based Conversational AI software provider and Robotic Process Automation Implementation Inc. (RPAi), a leading RPA consultancy and implementation provider focused on North America, today announced their strategic partnership.
As increasing numbers of organisations explore Conversational AI to meet this demand, it is important that business leaders understand the potential applications of the technology to support their customers, employees, and suppliers.
Conversational AI Assistants could offer HR Teams a solution to streamlining the process of onboarding new employees. Delivering not only time savings for both employees and operational Teams but also consistency and improved employee experiences from day 1.