Humley and Blue Prism today announce the expansion of their capabilities in the front office with the launch of the Digital HR Assistant. An intelligent chat interface that delivers enhanced employee experiences through enabling 24/7 support and actionability.
Find out more about how IT Helpdesk Assistants can deliver efficiencies and improved end-user experiences
Are you a BambooHR user? Do you want to simplify your processes and improve employee access to information and administration tasks? Easily integrate Humley’s Conversational Assistant with your existing platform and provide employees with instant access to all the information and tasks they need, whenever and wherever they need it.
The addition of Humley’s HR Assistant to BambooHR’s marketplace enables organisations to access the transformation benefits of Conversational AI by providing a single point of contact for employee HR communications and processes.
The challenges of last year and pandemic have meant employees are relying on HR Teams and managers more than ever to support and reassure them as they get to grips with the new world of work. The below are 3 key areas where employees typically require the most help from HR teams and how Conversational Assistants can support them.
With a Conversational AI Assistant there is no need for employees to directly interact with these business systems, enabling them to securely submit their time and attendance data in their preferred channel (voice, text, instant messenger) when they need and without the hassle.
AI applications empower HR teams by extending their capabilities, freeing them up from repetitive administration tasks to focus on dealing with complex and sensitive issues, building relationships with employees, and developing support structures for the workforce in the coming years.
Conversational Assistants enable organisations to not only significantly improve employee experience but also their confidence in returning to the office, through providing them with an on-demand resource for information and guidance, improving awareness and overall safety.
42% of employees surveyed by Humley stated that they weren’t sure of the best communication channel or the best person to speak with to find out the information that they needed resulting in delays and frustration. With a Conversational Assistant, these challenges can be overcome by providing employees with one point of contact for all their information and processes.
In these unprecedented times Conversational AI Assistants could offer insurers a solution to help them manage the increasing demands on their services.
Through empowering employees to self-serve with Conversational Assistants organisations can deliver improved experiences with on-demand information and support, whilst freeing up HR Teams to focus on what matters most to them.
In these challenging times, it is more important than ever that HR Teams can connect with employees to ensure they are supported. Through combining technology and human support, HR Teams will be able to ensure the well-being and future success of their organisations and people.
Improve employee experiences and deliver time savings to Support Teams through integrating existing business systems with Conversational Assistants.
