Humley and Blue Prism today announce the expansion of their capabilities in the front office with the launch of the Digital HR Assistant. An intelligent chat interface that delivers enhanced employee experiences through enabling 24/7 support and actionability.
Are you a BambooHR user? Do you want to simplify your processes and improve employee access to information and administration tasks? Easily integrate Humley’s Conversational Assistant with your existing platform and provide employees with instant access to all the information and tasks they need, whenever and wherever they need it.
Over the last year, there has been a monumental shift in the view of the role of HR. HR teams have been at the heart of many initiatives to support employees and plan for a future driven by more flexible working. As such, HR departments have become the focus for Digital Transformation.
Below is a guide to help HR leaders get to grips with some of the most common technology available in the market and how they can be deployed to transform the lives of HR Teams and employees.
Humley’s Conversational Assistants enable Shared Service teams to focus on the tasks that really matter, delivering strategic business value through automating repetitive and manually intensive tasks, giving employees instant access to all the information and processes they need in the channels they use.
How do organisations continue to support employees regardless of where they choose to work from? During the pandemic, many organisations quickly adapted to provide solutions for remote working, however many of these were quick fixes and came with many problems.
The addition of Humley’s HR Assistant to BambooHR’s marketplace enables organisations to access the transformation benefits of Conversational AI by providing a single point of contact for employee HR communications and processes.
The challenges of last year and pandemic have meant employees are relying on HR Teams and managers more than ever to support and reassure them as they get to grips with the new world of work. The below are 3 key areas where employees typically require the most help from HR teams and how Conversational Assistants can support them.
With a Conversational AI Assistant there is no need for employees to directly interact with these business systems, enabling them to securely submit their time and attendance data in their preferred channel (voice, text, instant messenger) when they need and without the hassle.
AI applications empower HR teams by extending their capabilities, freeing them up from repetitive administration tasks to focus on dealing with complex and sensitive issues, building relationships with employees, and developing support structures for the workforce in the coming years.
As increasing numbers of organisations explore Conversational AI to meet this demand, it is important that business leaders understand the potential applications of the technology to support their customers, employees, and suppliers.
The way employees are communicating with their organisations is changing and Conversational AI Assistants are helping to facilitate this change and delivering improved experiences and satisfaction.
HR departments are the gateway between employees, management teams, and boards. They play a fundamental role in communicating an organisation’s strategy to employees and providing feedback to management teams on experiences to guide future planning. HR teams, therefore, must walk the difficult tight rope of balancing both the strategic priorities of management and the everyday operational and wellbeing needs of their staff. This blog seeks to explore how technology can help HR professionals effectively balance these demands.
With such a fundamental shift in thinking towards an organisation’s relationship with its employees, HR will cement its position as the cornerstone for driving future success through championing the employee.
Conversational AI Assistants could offer HR Teams a solution to streamlining the process of onboarding new employees. Delivering not only time savings for both employees and operational Teams but also consistency and improved employee experiences from day 1.
Conversational AI has been on the radar for many organisations over the last few years. With such demand, it is important for organisations to understand what exactly Conversational AI is and how to implement it to achieve transformative efficiencies and the outcomes desired.
Through empowering employees to self-serve with Conversational Assistants organisations can deliver improved experiences with on-demand information and support, whilst freeing up HR Teams to focus on what matters most to them.
In these challenging times, it is more important than ever that HR Teams can connect with employees to ensure they are supported. Through combining technology and human support, HR Teams will be able to ensure the well-being and future success of their organisations and people.
2020 has been a year like no other – with unprecedented upheaval to our personal and professional lifes. At Humley we have been working hard to ensure that the solutions and services we deploy to customers supports them in these challenging times and as such there have been lots of exciting developments and integrations launched onto our platform.
The role of AI in HR is crucial. By combining efficient HR development and AI, you can provide a more seamless workflow and make more effective decisions. You can transform every aspect of your company using deep learning technology. To know more, here are some of the impacts of AI on the decision making process in HR.
However, despite the numerous benefits achievable with AI solutions, there are still some misconceptions around the technology, which inhibit many HR leaders from investigating further. The below article seeks to dispel some of the common misconceptions around AI in the HR space.