HR Guide to Intelligent Automation

Over the last year, there has been a monumental shift in the view of the role of HR. HR teams have been at the heart of many initiatives to support employees and plan for a future driven by more flexible working. As such, HR departments have become the focus for Digital Transformation.

Below is a guide to help HR leaders get to grips with some of the most common technology available in the market and how they can be deployed to transform the lives of HR Teams and employees.

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Getting Over The Line With Intelligent Automation

With the recent strains of the pandemic, many businesses have turned to Intelligent Automation as a solution to enable them to deliver efficiencies and cost savings. Yet often, many business leaders struggle to turn an initial conversation about Intelligent Automation into actual value.

Below, is a brief guide on how leaders can convert initial engagement in the world of Intelligent Automation into tangible and sustainable transformation for their organisation.

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3 Trends for Conversational AI in 2021

Many organisations are already starting to reap the benefits of Conversational AI Assistants across their processes. However, as with any new technology, it is continually evolving to anticipate and better fulfil the needs of users. The below is a summary of the top 3 trends for Conversational AI in 2021.

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Creating a Common Language with RPA & Conversational AI

RPA has seen a huge surge in adoption across a wide variety of industries, with many organisations already reaping the benefits from automating their business processes. However, the technical nature of RPA and Intelligent Automation means that these transformational projects have often been led by technology-focused roles from the Centre of Excellence (CoE) or IT Teams.

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Glossary of Terms for Conversational AI

Technology can be confusing at the best of times, with a myriad of terms and acronyms to get your head around. The below is a short guide giving some user-friendly insight into some of the most common terms used within the Conversational AI and Intelligent Automation industry.

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UPCOMING WEBINAR

Reimagining the IT ServiceDesk with Intelligent Automation

20 July 2022, 12:00 – 12:45 BST