The value of delivering exceptional customer service is well known, with a recent HubSpot survey finding that 93% of respondents would be more likely to make repeat purchases with companies that offer excellent customer service. Yet, with the rise and necessity for Digital communications because of the pandemic, delivering the expected high levels of service has become more challenging for businesses.
Discover how Intelligent Automation can help businesses to transform customer and contact center experiences through creating a true omni-channel experience.
This webinar explores the challenges faced by contact centers in delivering on-demand customer support. As well as how organizations can deploy technology to deliver improved experiences and reduce the pressure on internal teams. See an exclusive demonstration on conversational AI and Digital Worker solutions available within the SS&C Blue Prism, RPAi, and Humley offering.
- The challenges facing contact centers and customers
- What an omni-channel experience really looks like
- What is Intelligent Automation, Conversational AI, and Digital Workers
- How to rapidly and easily deploy Intelligent Automation for maximum impact
- Demonstration of Blue Prism’s Service Assist in action and how it can be applied to transform experiences