The last couple of years has presented IT teams with numerous challenges, from supporting remote teams to having to do more with less resource and budget. The question is how do, IT teams overcome these challenges and deploy Service desks that not only provide more efficient and accurate processes but also improved experiences.

In this webinar global digital solutions company Ciklum, an innovative provider of Conversational AI, Humley will explore how IT teams can reimagine the service desk with Intelligent Automation and transform their processes.

We will discuss the challenges faced by IT teams in supporting their organisation, as well as how teams can deploy technology solutions such as RPA and Conversational Assistants to deliver efficiencies and time savings.