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The Evolving Role of Digital Transformation for Local Authorities & Governments

Reshaping processes & experiences in the aftermath of COVID-19 with Intelligent Automation

The last two years have been unprecedented for everyone, with fundamental changes in how we work and interact with the world around us. This, in combination with budget cuts, staff losses, and other social changes, has increased the pressure on local councils and governments to do more with less. With experts estimating that local governments will face a significant decrease in revenues, 5- 40% (Citygrows), due to the decline of tourism for many regions and sales and business taxes as a fallout from the lack of footfall for many retailers and hospitality businesses.” 

Find out more about how intelligent automation is transforming the way in which local authorities and governments operate and deliver citizen services in the wake of the pandemic in Humley’s partner VKY Intelligent Automation’s latest white paper. 

The whitepaper explores the impact of technologies such RPA and Conversational AI and how organisations can leverage these across their organisation to deliver sustainable change and significant efficiencies to internal processes such as HR, citizen services, and finance. 

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