Enhancing your RPA deployment
with AI Assistants
The combination of Conversational AI and RPA means that organisations can be truly transformative across a wide variety of internal processes such as IT, HR, Customer Service and Sales.
The solution enables businesses to achieve not only delivers significant operational efficiencies to end to end processes, but also improve employee and customer experiences.
Orchestrate your bots & processes 24/7
Humley’s Conversational Assistant, utilise AI technologies, including NLP and Machine Learning to understand the true meaning an intent of unstructured human language.
The platform is able to automate the processing of customer, employee and
supplier requests and communications in real time, over multiple channels (web, voice and mobile) and can guide customers or employees through a series of questions in order to fulfil tasks such as travel booking or order placement.
Humley’s Assistant integrates with RPA bots and provides structured data for upload into business systems, triggering emails and further actions.
Humley’s Conversational AI can even be used by organisations to initiate RPA bot processes on demand, 24/7, making them more accessible and effective.
Deliver significant efficiencies to end-to-end processes
Enable digital transformation within critical business processes with Humley’s Intelligent Automation solution.
HR & Employee
Processes
IT & Help Desks
Customer Service & Live Agent Support
Sales & Finance
Processes
How it works
Our solution’s combination of automated setup, orchestration of best of breed AI providers, automated no code set up and easy to use configuration tools, means that organisations can deploy and manage AI assistants more quickly, deliver value faster, and be more cost effective.
Key Features
- Out of the box user interactions – ready to deploy or customise
-
Pre-Built integrations – directly into Orchestrator for both
cloud & on-prem. - Multi-channel support – Webchat, Voice & Messaging
- Personalised & natural chat functions to suit your business needs designed to enhance engagement
- User friendly & simple to use tooling
- Fast & automatic set up
- 13 Languages supported & growing
- Task automation and management
- Webhook – ability to handle asynchronous updates surrounding jobs using fully integrated flow module.
- Best of breed Machine Learning & Natural Language Processing
RPA Vendors Humley Integrates with:
Just starting your RPA journey. Why not speak with one of RPA consultant partners to get started on your journey with Intelligent Automation.