Humley & Blue Prism Launch Digital HR Assistant to Transform Employee Experiences
Humley and Blue Prism today announce the expansion of their capabilities in the front office with the launch of the Digital HR Assistant. An intelligent chat interface that delivers enhanced employee experiences through enabling 24/7 support and actionability.
The Digital HR Assistant combines the power of Humley’s Innovative Conversational AI technology with Blue Prism’s Digital Workers to enable employees and line managers to make requests, find documentation and retrieve and update information from within HRIS systems. Providing employees with instant access to all the information and processes they need, whenever and wherever they need it.
The Assistant transforms how employees interact with and find information within their HR systems, providing instantaneous responses and satisfaction. The solution also frees up HR Teams from high volumes of inbound queries and repetitive manual tasks. Through improving employee experiences with the Assistant, organisations can boost engagement and retention across their workforce.
On-Demand Support for Employees by Combining Conversational AI & Digital Workers
The Assistant can be deployed to multiple communication channels (web portals, mobile applications, voice, Instant messenger, and many more) to make it as easy as possible for employees to interact with, find information and perform tasks.
Utilising a combination of Machine Learning, Natural Language Processing, and knowledge bases, the Assistant can respond to 100s of common employee HR queries – delivering meaningful responses in seconds.
The solutions utilisation of Blue Prism’s Digital Workers delivers actionability to employees and managers by providing them with the ability to perform tasks such as completing new starter forms, submitting, and approving holiday requests, and even updating personal information. The Assistant eliminates the need for forms, multiple contact points, and sources of information, significantly improving experiences, delivering time savings, and improving the accuracy of information.
Rapid Deployment & ROI
The Digital HR Assistant is simple to use, with all the common HR experiences ready to deploy. There is no need for coding or technical knowledge to set up or maintain the Assistant, enabling rapid deployment and freeing up resources.
A customer’s choice of HRIS system can quickly be integrated with the solution using Digital Workers to support the secure push and pull of information. This means organisations can start delivering amazing employee experiences and efficiencies to their HR processes within hours not weeks.
HR has often been an area that has been overlooked when it comes to Intelligent Automation solutions, however, the monumental shift in working practices over the last year has changed this. HR teams are turning more and more to technology to enable them to better support and improve the experiences of workforces. The launch of the Digital HR Assistant with Blue Prism means that businesses and their employees can more easily and efficiently access information and get things done, wherever and whenever they need.”
Linda Dotts, Chief Partner Strategy Officer, Blue Prism, added:
"We’re thrilled to have Humley join our Technology Alliance Program. By utilising the latest and most innovative Conversational AI technology in conjunction with Blue Prism’s digital workers, Humley’s Digital HR Assistant will positively impact the way in which employees can retrieve information and sets a precedent for businesses looking to transform their employee experience for the better.”
To celebrate the launch of the Digital HR Assistant, Humley is offering a 1-month free trial. The trial comes with all the features organisations need to start transforming their employee experiences, as well as BI Dashboards and reports to track engagement. If you are interested in finding out more about the Digital HR Assistant or would like to access the free trial get in touch.
About Humley
Founded in 2017, Humley provides a platform for rapidly deploying conversational interfaces for enterprise businesses across a wide variety of functions including Sales and Services, HR, Finance, and IT.
Humley enables enterprises to generate operational efficiencies and improve employee and customer experiences through the provision of a 24/7 AI-powered Conversational Assistant. Humley’s platform is powerful and yet so easy to use that it can support a broad range of needs, from simpler, FAQ-type chatbots, to complex multi-function and multi-channel enterprise Conversational Assistants.
Our solution’s combination of automated and no-code setup, orchestration of best of breed AI providers, and GUI-based, easy to use configuration tools, means that you will be able to deploy and manage AI assistants more quickly, deliver value faster, and be more cost effective. By using Humley’s technology, companies can better understand their customers and employees and as a result, provide useful outcomes and provide answers to questions at the first time of asking, nearly every time.
Find out more at www.humleyai.com
About Blue Prism
Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 170 countries in more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our digital workforce is smart, secure, scalable, and accessible to all; freeing up humans to re-imagine work. Blue Prism’s vision is to provide a digital workforce for every enterprise.
To learn more visit www.blueprism.com and follow us on Twitter @blue_prism and LinkedIn.